Customer Service Executive (E-Hailing & Delivery Project Malaysia Market)
Job Description
Job Title : Customer Service Executive (E-Hailing & Delivery Project Malaysia )
Qualifications:
Education: Completed with SPM, UEC, ICGSE certificate
Language: Bahasa & English (Read, Write & Speak)
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Key Skills
3 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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