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Customer Service Executive (E-Hailing Project SG & MYR Markets)

Gratitude Inc
684 Views
2 months ago

Customer Service Executive (E-Hailing Project SG & MYR Markets)

1-2 Year(s)
2 - 3 Thousand p.m
Johor (Johor Bahru)
(Base Location for WFH)
Johor (Johor Bahru)
(Base Location for WFH)

Job Description

Key Skills

Customer Relations Bahasa inbound calls typing skills Proficient in English

2 candidate(s) have already applied for this Job. Apply now

Job Title :



Qualification: Completed with SPM, UEC, ICGSE certificate  

Language: Bahasa & English for MY market & Only English speakers for SG Market



Salary - 1900 MYR Basic plus 700 MYR Allowance for Bahasa speakers & 2100 MYR Basic plus 700 Allowance for English Speakers



DOJ: 4th & 18th Sep

Location - Johor Bahru.



Job Description:

 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.



-Proficiency in English Communication (Speak, Read, Write)                                                                     

 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products.



-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.



Working days- 5.5 / 6

Shuttle service provided- Yes

Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25  

Working Shift  - 24 Hours

(Compulsory working on Public Holidays and Weekends)

Interview mode- Walk in & virtual Interviews for outstation cdds

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from Home

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Customer Service Executive (E-Hailing Project SG & MYR Markets) in Mumbai & Delhi

Mark Antony Otwane

Recruiter - Gratitude Inc

NA, kenya

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