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MyGlit Jobs |  Jobs |   Customer Guest Executive - Mandarin Speaking in Mumbai & Delhi

Customer Guest Executive - Mandarin Speaking

Teleperformance
890 Views
2 months ago

Customer Guest Executive - Mandarin Speaking

0-1 Year(s)
3 - 4 Thousand p.m
Pulau Pinang (Georgetown)
Pulau Pinang (Georgetown)

Job Description

Key Skills

Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English mandarin + english speaker

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Job Details




  • Location: George Town, Penang

  • Shift : 9am to 6pm or 12pm to 9pm



Who is Teleperformance Malaysia?



Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to 2024). 



Responsibilities




  • Answer customer inquiries over the phone, chat, and/or email

  • Log customer interactions in our system for proper documentation

  • Follow-up with customers as appropriate

  • Review customer’s account to identify and offer products that will benefit the customers (Sales Representative)

  • Participate in team meetings and strategize on team performance improvement

  • Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement



Qualifications:




  • Bachelor’s degree or Diploma in any discipline

  • Fluency in written and spoken English and Mandarin/Cantonese

  • Experienced or interest in a BPO, Customer Service, and/or Sales

  • Willing to relocate to Penang



#FastPaced #Fun #Diversity #BestPlaceToWork #WorkLifeBalance #GenZ #Dynamic #FreshGrad #KickStartYourCareer #WorkHardPlayHard

Role

Customer Service Executive -Chat

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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MyGlit Jobs |  Jobs |   Customer Guest Executive - Mandarin Speaking in Mumbai & Delhi

Thida Aung

Recruiter - Teleperformance

NA, malaysia

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