Customer Service Executive (E-Hailing Singapore Market) local Malaysians only

Job Title : Customer Service Executive (E-Hailing Singapore Market) local Malaysians only


Qualification: Completed with SPM, UEC, ICGSE certificate

Language: English Speaking (Read, Write & Speak)


Salary - 2100 MYR Basic + Allowance 700 MYR


Location - Johor Bahru (Onsite)


Job Description:

-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.



Working days- 6

Shuttle service provided- Yes

Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25

Working Shift - 24 Hours Rotational

(Compulsory working on Public Holidays and Weekends)

Interview mode- Walk in


PRESCREENING NOTES:

Completed with SPM, UEC, ICGSE certificate:

Years of Experience in Customer Service with international account:

English Language Proficiency:

Nationality:

Current Location:

Willing to work onsite in Johor Bahru:

Willing to work 24hrs rotational and 6 days a week:

Current/Last salary:

Good with 2100 MYR + 700MYR Allowance: