Customer Service Executive
Job Description
Job Title : Customer Service Executive (E-Hailing Singapore Market) local Malaysians only
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: English Speaking (Read, Write & Speak)
Salary - 2100 MYR Basic + Allowance 700 MYR
Location - Johor Bahru (Onsite)
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Working days- 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours Rotational
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in
PRESCREENING NOTES:
Completed with SPM, UEC, ICGSE certificate:
Years of Experience in Customer Service with international account:
English Language Proficiency:
Nationality:
Current Location:
Willing to work onsite in Johor Bahru:
Willing to work 24hrs rotational and 6 days a week:
Current/Last salary:
Good with 2100 MYR + 700MYR Allowance:
Key Skills
2 SkillsRole Specifications
Similar Jobs
Machine Operator (Bend – CNC Press Brake)
Business Development / Project Sales Executive
Assembly Technician
Customer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong
Assembly Technician
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Interview Tips
Curated for this roleGet the Best Jobs
Right on your fingertips with instant alerts