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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Executive

550 Views 1 week ago
Experience 1–2 Year(s)
RM
Salary RM RM 2 – RM 2.1 Thousand p.m
Location Johor
110 candidate(s) already applied

Job Description

Job Title : Customer Service Executive (E-Hailing Singapore Market) local Malaysians only
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: English Speaking (Read, Write & Speak)
Salary - 2100 MYR Basic + Allowance 700 MYR
Location - Johor Bahru (Onsite)
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Working days- 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours Rotational
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in
PRESCREENING NOTES:
Completed with SPM, UEC, ICGSE certificate:
Years of Experience in Customer Service with international account:
English Language Proficiency:
Nationality:
Current Location:
Willing to work onsite in Johor Bahru:
Willing to work 24hrs rotational and 6 days a week:
Current/Last salary:
Good with 2100 MYR + 700MYR Allowance:

Key Skills

2 Skills
Proficient in English Strong English Communication Skills

Role Specifications

Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Any Other

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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