Customer Service Executive ( Mandarin + English) E- Hailing Taiwan
433 Views
3 weeks ago
Experience
2–5 Year(s)
RM
Salary
RM 2 – 4 Thousand
p.m
Location
Johor
122 candidate(s) already applied
Job Description
Job Title: Customer Service Executive ( Mandarin + English) E- Hailing Taiwan
Job Description:
Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficient in computer typing skills
-Ability to handle multiple tasks in a fast-paced environment.
-Good computer literacy
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficient in computer typing skills
-Ability to handle multiple tasks in a fast-paced environment.
-Good computer literacy
Key Skills
4 Skills
Acting
Customer Service
bpo
mandarin + english speaker
Role Specifications
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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