Customer Service Executive ( Mandarin + English) E- Hailing Taiwan

Job Title: Customer Service Executive ( Mandarin + English) E- Hailing Taiwan

Work shift: 24 Hours Rotational (Compulsory working on Public Holidays and Weekends)
Working days: 6
Shuttle service provided: Yes
Salary: 3,000 MYR Basic + 1,000 MYR Allowance

Qualifications:
-18 years old, completed with SPM, UEC, and IGCSE certificates.
-Language Proficiency: Can speak traditional Mandarin & English

Location: Johor Bahru

Job Description:
-Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficient in computer typing skills
-Ability to handle multiple tasks in a fast-paced environment.
-Good computer literacy

Interview Mode: Walk in (Virtual interview is acceptable for Outstation candidates) and