Customer Service Executive (Native Japanese) URGENTLY HIRING
Gratitude IncCustomer Service Executive (Native Japanese) URGENTLY HIRING
Job Description
Key Skills
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About the Role
Join a leading global customer service team supporting Japanese customers based in Japan. You will provide exceptional customer support through phone, email, and chat while delivering an outstanding customer experience.
Key Responsibilities
- Handle customer inquiries and complaints from Japanese customers.
- Provide professional support via phone, email, and live chat.
- Resolve customer concerns efficiently while maintaining high service quality.
- Escalate complex issues to the appropriate teams when necessary.
- Maintain accurate customer records and follow company procedures.
- Achieve individual productivity and quality performance targets.
- Deliver an exceptional customer experience on every interaction.
Requirements
Mandatory
- Native Japanese Speaker (Only)
- Excellent verbal and written communication skills in Japanese.
- Currently residing in Malaysia or willing to relocate to Malaysia.
- Strong customer service and problem-solving skills.
- Comfortable working in a fast-paced, multicultural environment.
Training
- One month of comprehensive training conducted entirely in Japanese.
Why Join Us?
- Attractive salary package with monthly incentives and shift allowances.
- Full relocation support for overseas candidates.
- Long-term renewable employment with work permit sponsorship.
- Opportunity to build an international career in Malaysia.
- Supportive, multicultural workplace with excellent employee benefits.
- Career development and professional growth opportunities.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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