Customer Service - Native Taiwanese

Gratitude Inc

1758 Views

14 hours ago

0-1 Year(s)

RM 5 - RM 7 Thousand p.m

Pahang

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations Customer Service Customer Management Customer oriented Customer Engagement Customer Care customer contact management experience customer support

2 candidate(s) have already applied for this Job. Apply now

Start Date: Immediate Joiners

Job Highlights

Working Abroad in a Multi-Cultural & International Company Young, energetic, and supportive team! Attractive Salary and Incentives.

Bachelor’s Degree or at least a Diploma or equivalent in any discipline.

Minimum 6 months to 1 year of experience in call center.

Fluent in Mandarin, and English Language proficiency (reading, writing, speaking, and aural comprehension).

Ability to handle queries and objections professionally.

Passionate about communication and interacting with people is key to success in this role. Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.

Customer Service orientation.

Minimum typing speed of 40wpm with a 90% accuracy score.

Computer literate and fully conversant in Microsoft Windows and Microsoft Office

Freshers or Experienced Taiwanese resources With good English Level B2

MYR 600 Housing Allowance.

Flight ticket + 1-week hotel stay.

Role

Customer Service Executive -Chat

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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