Customer Service Representative- Mandarin Speakers in Ampang
Gratitude IncCustomer Service Representative- Mandarin Speakers in Ampang
Job Description
Key Skills
139 candidate(s) have already applied for this Job. Apply now
Job Scope:
- Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
- Review Product related moderation from seller and creator to ensure they are within the guidelines
- Become and remain knowledgeable and passionate about leading E-Commerce products and service standards.
- Review contents within agreed latency SLA and standards of quality
- Label Videos, Store Content and Text contents as per policy guidelines.
- Review Incoming Requests, perform analysis and report any risks from Buyer/Seller/Creator.
- Ensure adherence is met on all basic product related training and clear the exams
- Read, review, respond, and document user reports, reviews, and support tickets
- Perform reviews and research to provide excellent policy support
- Collaborate with cross-functional resources to notify and escalate substantial risk content per policy to ensure quick resolution.
Requirements:
- Preferable 6 months of related working experience
- Fluency in English and Mandarin languages
- We are open to hiring other languages also like Koreans, Japanese, Khmer, Filipinos etc
- Flexible for shifting schedule and changes along with it
. For Japanese, Korean, Thai, Khmer etc speakers we will arrange for a Visa and Flight tickets with 14 days accomodation. Make sure to complete your applicatin after you click on Apply
You can also Whatsapp us at +601123062671 for more Details
Role
Associate/Senior Associate -(NonTechnical)
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Service Jobs in Petaling Jaya-Selangor
Gratitude Inc1 - 15 Year(s)
5 - 12 Thousand p.m
Kuala Lumpur, Malaysia
Hiring For IT support Call Center in Kuala Lumpur
Genpact Malaysia Sdn. Bhd.1 - 15 Year(s)
20 - 80 Thousand p.m
Kuala Lumpur, Malaysia
Senior Operations Manager
Gratitude Inc7 - 10 Year(s)
Confidential
Pulau Pinang, Malaysia
Customer Service
Gratitude Inc0 - 2 Year(s)
2 - 5 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service Officers
Gratitude Inc1 - 3 Year(s)
Confidential
Kuala Lumpur, Malaysia
Technical Support Executive- Vietnamese Speaking
Teleperformance1 - 2 Year(s)
3 - 4 Thousand p.m
Kuala Lumpur, Malaysia
Bahasa Speaking Jobs in Ara Damansara- Top BPO
Gratitude Inc1 - 15 Year(s)
2 - 3 Thousand p.m
Kuala Lumpur, Malaysia
0 - 1 Year(s)
2 - 5 Thousand p.m
Kuala Lumpur, Malaysia
1 - 15 Year(s)
5 - 12 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service (Native Taiwanese)
Gratitude Inc1 - 3 Year(s)
5 - 6 Thousand p.m
Pulau Pinang, Malaysia