Customer Success Specialist (English + Mandarin)
Gratitude IncCustomer Success Specialist (English + Mandarin)
Job Description
Key Skills
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Customer Success Specialist English + Mandarin + Conversational Cantonese (mandatory) Rotational Shift Inbound & Outbound Call & email • FLUENT IN MANDARIN (MUST) & ENGLISH B2 (MUST) & MALAY - written and oral 1 year experience in CS and travel
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Process
Voice
Functional Area
Any Other
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NA, nigeria
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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