Customer Success Specialist-(Mandarin)
Gratitude IncCustomer Success Specialist-(Mandarin)
Job Description
Key Skills
Be the first to apply for this job. Apply now
Assisting customers via E-mail, chat, phone and other channels TBD at a high degree of quality
Responsibilities
Ensure all communication is handled professionally and promptly but with a human touch across all channels
Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand
Meet targets and requirements set by the client and management.
Appropriate knowledge and information shared by the client and management team.
Take the extra mile to engage with consumers
Site: Georgetown OR Bayan Lepas OR KL
Salary: RM 2800- RM 3300
Georgetown
RM 2800 - RM 3300
Mon - Fri | 9am - 10pm
Sat- Sun | 9am - 6pm
PENANG
RM 2800 - RM 3300
Night Shift Allowance : 30RM/Day
KPI : 200RM to 500 RM
24 *7 Rotational Shift
PENANG
RM 2800 - RM 3300
11am - 8pm
2pm - 11pm
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Team Leader Jobs in Penang
Gratitude Inc2 - 15 Year(s)
6 - 12 Thousand p.m
Pulau Pinang, Malaysia
Sales Administrator - Native Female Chinese
Gratitude Inc3 - 5 Year(s)
Confidential
Kuala Lumpur, Malaysia
Mandarin Speaking Jobs in Georgetown Penang
Gratitude Inc1 - 15 Year(s)
5 - 12 Thousand p.m
Pulau Pinang, Malaysia
Hiring For Accountant - Vietnamese in Kuala Lumpur
Genpact Malaysia Sdn. Bhd.1 - 15 Year(s)
10 - 50 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service Representative (Mandarin Speaker)
Gratitude Inc1 - 2 Year(s)
Confidential
Pulau Pinang, Malaysia
Customer Service Officers
Gratitude Inc1 - 3 Year(s)
Confidential
Kuala Lumpur, Malaysia
Senior Associate - Premium Processing
Gratitude Inc1 - 3 Year(s)
3 - 6 Thousand p.m
Kuala Lumpur, Malaysia
Learning and development officer
Gratitude Inc1 - 3 Year(s)
6 - 9 Thousand p.m
kelang jaya, Malaysia
1 - 15 Year(s)
Confidential
Kuala Lumpur, Malaysia
Content Moderator Jobs in Selangor
Gratitude Inc1 - 15 Year(s)
5 - 12 Thousand p.m
Kuala Lumpur, Malaysia