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Customer Success Specialist (Mandarin Speaking) Teleperformance

Gratitude Inc
1062 Views
12 hours ago

Customer Success Specialist (Mandarin Speaking) Teleperformance

1-2 Year(s)
RM 30 - RM 35 Thousand p.m
NA
NA

Job Description

Key Skills

customer success

0 candidate(s) have already applied for this Job. Apply now

As a Mandarin-speaking Customer Success Specialist, your mission is to create exceptional customer experiences. You will be at the forefront of ensuring all customer interactions are handled with professionalism, timeliness, and a personalized touch across various communication channels. Your deep product, brand, and industry knowledge will empower you to address customer queries, ultimately turning them into brand promoters. Meeting set targets and maintaining open channels of knowledge exchange with both clients and the management team are integral aspects of this role. Above all, you will go the extra mile to truly engage with consumers and enhance their relationship with the brand.

Role

Customer Service Executive -Technical

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Esther Amsol

Recruiter - Gratitude Inc

NA, kenya

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500+ Posts

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