Customer Success Specialist - Native Taiwanese
Gratitude IncCustomer Success Specialist - Native Taiwanese
Job Description
Key Skills
80 candidate(s) have already applied for this Job. Apply now
We are currently seeking candidates for the position of Customer Success Specialist - Native Taiwanese to join a young, energetic, and supportive team and enjoy an attractive salary and incentives.
Responsibilities:
As a Customer Success Specialist - Native Taiwanese, you will play a crucial role in delivering excellent customer service. Your responsibilities will include:
- Handling customer queries and objections professionally, both in Mandarin and English.
- Providing timely and accurate information to customers via various communication channels.
- Demonstrating critical thinking and a proactive attitude to address customer needs.
- Building strong customer relationships and ensuring customer satisfaction.
- Working in a rotational shift schedule, 5 working days per week.
Requirements:
To be considered for this role, you should meet the following requirements:
- Bachelor's degree or at least a diploma or equivalent in any discipline.
- Minimum 6 months to 1 year of experience in a call center or customer service role.
- Fluent in Mandarin and English with proficiency in reading, writing, speaking, and aural comprehension.
- Strong customer service orientation with excellent communication skills.
- Ability to handle queries and objections in a professional manner.
- Demonstrated critical thinking skills and composed communication in challenging situations.
- Computer literate with proficiency in Microsoft Windows and Microsoft Office.
- Minimum typing speed of 40 words per minute with a 90% accuracy score.
Whether you are a fresher or an experienced professional, if you are a native Taiwanese with good English proficiency (Level B2), we encourage you to apply. The company offers a competitive salary ranging from MYR 6,000 to MYR 7,000 with a housing allowance of MYR 600. In addition, there is a one-time joining bonus of RM 5,000 and support for your travel arrangements, including flight tickets and a one-week hotel stay.
Role
Any Other
Timings
Rotational Shifts (Contract To Hire)
Industry
Telecom / ISP
Work Mode
NA
Process
Voice
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Vietnamese Technical Support in Malaysia
Gratitude Inc1 - 6 Year(s)
RM 5 - RM 10 Thousand p.a
Kuala Lumpur, Malaysia
Senior Java Developer
Gratitude Inc3 - 10 Year(s)
RM 5 - RM 10 Thousand p.a
Kuala Selangor, Malaysia
Manager - Projects (Fit-Out)
Gratitude Inc1 - 3 Year(s)
Confidential
Cyberjaya, Malaysia
Korean Chat Support
Gratitude Inc1 - 3 Year(s)
RM 5 - RM 10 Thousand p.a
Kuala Lumpur, Malaysia
content moderator (korean)
Gratitude Inc0 - 9 Year(s)
RM 20 - RM 30 Thousand p.m
Kuala Lumpur, Malaysia
Customer Success Specialist - Native Taiwanese
Gratitude Inc0 - 1 Year(s)
RM 6 - RM 7 Thousand p.m
George Town, Malaysia
Native Japanese Speaker
Gratitude Inc1 - 3 Year(s)
RM 45 - RM 60 Thousand p.a
Kuala Lumpur, Malaysia
Customer Service Specialist - NON NATIVE/NATIVE JAPANESE
Gratitude Inc0 - 1 Year(s)
Confidential
George Town, Malaysia
Customer Relationship Management Specialist
Gratitude Inc0 - 1 Year(s)
Confidential
Kuala Lumpur, Malaysia