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Customer Success Specialist - Native Taiwanese

Gratitude Inc
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12 hours ago

Customer Success Specialist - Native Taiwanese

0-1 Year(s)
RM 6 - RM 7 Thousand p.m
NA
NA

Job Description

Key Skills

CRM (Customer relationship Management) Customer Service Customer Management Customer Engagement good communication skills customer success Must be fluent in speaking both Mandarin and English

0 candidate(s) have already applied for this Job. Apply now

Start Date : 21st Aug 2023



Job Highlights


Working Abroad in a Multi-Cultural & International Company
Young, energetic, and supportive team!
Attractive Salary and Incentives



Company: Teleperformance Malaysia
TP Code: JS-J001-TI-CSS-MN
Job Title: Customer Success Specialist – Native Taiwanese
Location: George Town, Penang
Shift: 5 working days (rotational shift)



*Bachelor’s Degree or at least Diploma or equivalent in any discipline.


*Minimum 6months to 1 year experience in call centre


*Fluent in Mandarin, and English Language proficiency (reading, writing, speaking and aural comprehension)


* Ability to handle queries and objections in a professional manner.

* 
Passionate about communication and interacting with people is key to success in this role.
*Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.


*Customer Service orientation.


*Minimum typing speed of 40wpm with a 90% accuracy score.
Computer literate and fully conversant in Microsoft Windows and Microsoft Office





*Freshers or Experienced Taiwanese resources


With good English Level B2


Salary Ranging from MYR 6k-7k with 600 Housing Allowance


One time joining Bonus : RM 5000
Flight ticket + 1 week hotel stay

Role

Any Other

Timings

Day Shift (Permanent)

Industry

Other

Work Mode

Work from office

Process

Voice

Functional Area

Any Other

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Recruiter profile

Abiodun Babatunde Owolabi

Recruiter - Gratitude Inc

NA, nigeria

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500+ Posts

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