Customer Success Specialist – Native Taiwanese
Gratitude IncCustomer Success Specialist – Native Taiwanese
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Start Date : 21st Aug 2023
Job Highlights
Company: Teleperformance Malaysia
TP Code: JS-J001-TI-CSS-MN
Location: George Town, Penang Shift: 5 working days (rotational shift)
Academic Requirements:
Bachelor’s Degree or at least Diploma or equivalent in any discipline. Minimum 6 months to 1 year experience in call centre. Must be fluent in Mandarin, and English Language proficiency (reading, writing, speaking and aural comprehension)
Capability Requirement
- Ability to handle queries and objections in a professional manner.
- Passionate about communication and interacting with people is key to success in this role
- Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations
- Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office
Who can apply?
Freshers or Experienced Taiwanese resources with good English Level B2.
Our Offerings:
Salary Ranging from MYR 6k-7k with 600 Housing Allowance
One time joining Bonus : RM 5000
Flight ticket + 1 week hotel stay
Role
Any Other
Timings
Day Shift (Permanent)
Industry
Telecom / ISP
Work Mode
NA
Process
Voice
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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