Senior Associate - Claims
Job Description
Key Skills
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Designation: Senior Associate
Experience: 2-3 years
Salary Range: RM 3,000 - RM 6,000
Education: Graduate from any discipline
Location: Kuala Lumpur, Malaysia
We are currently hiring dynamic individuals for the position of Senior Associate with a focus on Bordereaux Management. This is an excellent opportunity for individuals with 2-3 years of experience in the insurance industry, particularly those with a background in Claims processing.
Responsibilities:
-
Bordereaux Management:
- Demonstrate a basic understanding of Bordereaux management, covering Claims, Premium, Written, and Risk.
-
Performance Targets:
- Manage daily volumes with a focused approach to achieving process Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a monthly basis.
-
Experience Level:
- Associate: 0-1 years of experience in the insurance industry, with a minimum of 1 year of relevant Claims processing experience.
- Senior Associate: 2-3 years of overall insurance experience, with at least 1 year of relevant Claims processing experience.
-
Communication Skills:
- Possess good verbal and written English and Mandarin communication skills.
-
Customer Service and Problem-Solving:
- Exhibit a customer service-oriented mindset with a proactive approach to problem-solving.
-
Attention to Detail:
- Display meticulous attention to detail in managing Bordereaux.
-
Teamwork:
- Collaborate effectively within a team environment to ensure seamless operations.
-
Adaptability:
- Ability to handle pressure and adapt to changes in a dynamic work environment.
Qualifications:
- Graduate from any discipline.
Compensation:
- Competitive salary ranging from RM 3,000 - RM 6,000.
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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