![Gratitude Inc banner](https://media.myglit.com/storage/app/public/company/banner/banner1709040208.jpeg)
Teammate Cantonese & English(Voice,Chat &Email)
Job Description
Key Skills
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Job Title- Customer Service Associate.
Location - Jalan Kerinchi, KL
Note :
-Malaysian that can speak in fluent Cantonese and English, as staff will support HK Market
-Must be able to type in traditional mandarin
-English is required for due to HK English speakers, there will be english interview
-Must be able to commit to shift
-NO WORK-FROM-HOME option provided
- Fresher is acceptable
-Please have the candidates complete the assessments attached
NO WORK-FROM-HOME option provided
Education: At least SPM, Freshers acceptable
Working Hours: 24/7, 5 days per week, 8 working hour+1 hour lunch break per day
Language: Mandarin writing & Cantonese Speaking, English B2
Salary: Basic: RM 3500 - 3700 (Fresher)
Basic with experience: RM 4000 - RM 4700
Start Date: 15th July'24
Application Process: Endorsement-Assessment-ATS-Recruiter Paper Screen-Final Interview-Job Offer
Please have the candidates complete the below assessments & reistration.
Assessment:
1. SEA | English Written Language Assessment https://my.harver.com/app/landing/649ae21cc5b2d90012c19b65
SEA | Spoken English Language https://my.harver.com/app/landing/649ae29ffe245e00120f0057
Personality Print https://my.harver.com/app/landing/649ae287671f1200124adb92
Typing Test https://www.typingtest.com/ Kindly click "Start Test" after entering the link, complete the test and screenshot the result
2. Native Language Assessment - Kindly refer to the document as the question sheet, and answer the question/scenario in email format through a word document in the stated native language.
*for cantonese input method, you may try using Google input tool, but selecting Chinese (Hong Kong):
https://www.google.com/inputtools/try/
Please have the candidate apply through this link and declare as agency source:
https://taskus.wd1.myworkdayjobs.com/Careers/job/MYS---Kuala-Lumpur-City---Kuala-Lumpur/Teammate---Kuala-Lumpur_R_2404_4483
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
![](https://myglit.com/images/job_details/image 14.png)
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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