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GRATITUDE INC
APAC · AFRICA · U.S.A

Business Analyst - Banking & Finance

248 Views 2 weeks ago
Experience 3–6 Year(s)
RM
Salary RM 4 – 5 Thousand p.m
Location Johor - Bandar Sri Damansara, Kuala Lumpur
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Job Description

Job Title: Business Analyst - Banking & Finance - 3 to 6 Years - Up to RM 5,000 - Malaysia


Company: Confidential - Malaysia

Work Location: Malaysia

Industry: Banking / Financial Services / Investment Banking

Employment Type: Full-Time

Experience: 3 - 6 Years

Salary: RM 4,000 - RM 5,000 per month (based on experience)

Nationality: Malaysians Only


Overview:

We are looking for a detail-oriented Business Analyst with experience in Banking, Financial Services or Investment Banking to join our team in Malaysia.


Key Responsibilities:

- Elicit, analyze, and document business requirements from stakeholders

- Prepare comprehensive BRD, FRD, user stories, use cases, and process flows

- Collaborate closely with business and technical teams to ensure requirements are understood and delivered

- Support the full SDLC lifecycle within Agile and Waterfall environments

- Conduct gap analysis, impact analysis, and process mapping

- Facilitate meetings, workshops, and stakeholder discussions

- Assist in UAT and ensure solutions meet business objectives


Requirements:

- Bachelor’s degree in Business, Finance, Information Systems, Computer Science or related discipline

- 3 to 6 years of experience as a Business Analyst, preferably in banking, financial services or investment banking

- Strong experience in requirement gathering, analysis and documentation

- Hands-on experience creating BRD, FRD, user stories, use cases and process maps

- Good understanding of SDLC and Agile / Waterfall methodologies

- Strong analytical, problem-solving and critical thinking skills

- Excellent communication and stakeholder-management skills

- Proficient in Microsoft Office - Word, Excel, PowerPoint

- Familiarity with Jira, Confluence or similar tools is an added advantage


If you are a Malaysian Business Analyst with banking experience, apply now!


Key Skills

12 Skills
Access Platform Agile Business Analytics JIRA Problem Solving Systems development life cycle (SDLC) Stakeholder Management investment banking Business analyst Waterfall CONFLUENCE Financial Services

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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