Content Moderator (Native Korean)
Gratitude IncContent Moderator (Native Korean)
Job Description
Key Skills
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Provide timely support to customers through available communication channels (email and chat)
Identify and escalate priority issues through proper channels when necessary
Follow up with customers to ensure their technical issues are resolved
Work with other team members in identifying better ways in providing better customer support
Meet all key performance indicators set by the company and client
Adhere to the policies set by the company and client
Qualifications
Language proficiency in English is mandatory, especially writing
Must be native speaker of Korean language
Prior experience in BPO would be an added advantage
Fast learner and independent
Organizational and time management abilities
Role
Content Moderator
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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