Customer Service Executive
Gratitude IncCustomer Service Executive
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Description:
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
Exceeding customer expectation in terms of customer service & accurate information.
Working in a team to achieve the required KPI elements and SLA.
To be successful in this role, the candidates will need to have:
Good communication skills (Based on project language requirements).
SPM leavers who are interested to start their career in a call center are also encouraged to apply – Full Training Provided.
Candidate are required to work on rotational shifts. Will be given 1 day off in a week.
Working experience in the service industry will be an added advantage for this position.
How this career will benefit the candidates:
Career Path: Candidate will have the opportunity to climb the corporate ladder to a managerial role in the future.
iSTAR – System for Appraisal & Rewards – The STAR training is to help Aegis employees to identify their weakness and to develop future leaders for the company.
English Training – Aegis provides English trainings to Aegis employees who would like to improve their communication & business writing skills.
Additional benefits - Shift allowances, Performance incentives and Overtime claims.
Role
Customer Service Executive
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Associate Customer Support
Gratitude Inc0 - 1 Year(s)
RM 8 - RM 10 Thousand p.m
melaka, Malaysia
Customer Service Executive - ASAP Joining
Gratitude Inc0 - 1 Year(s)
Confidential
Kuala Lumpur, Malaysia
Hiring Team Leader Native Japanese
Gratitude Inc2 - 4 Year(s)
RM 10 - RM 12 Thousand p.m
Putrajaya, Malaysia
Customer Success Specialist - Mandarin + English
Gratitude Inc0 - 3 Year(s)
RM 2 - RM 4 Thousand p.m
Bayan Lepas, Malaysia
Customer Service Executive
Gratitude Inc0 - 7 Year(s)
Confidential
Kuala Lumpur, Malaysia
Customer Success Specialist - Taiwanese Speaker
Gratitude Inc1 - 2 Year(s)
RM 3 - RM 5 Thousand p.m
Kuala Lumpur, Malaysia
Content Moderator [Korean+English (Native Korean only)]
Gratitude Inc0 - 7 Year(s)
RM 8 - RM 9 Thousand p.m
Kuala Lumpur, Malaysia
0 - 20 Year(s)
Confidential
Pulau Pinang, Malaysia
Trainer - Native Japanese
Gratitude Inc1 - 2 Year(s)
Confidential
Pulau Pinang, Malaysia
Interpreter Cantonese & English(WFH)
Gratitude Inc0 - 2 Year(s)
RM 50 - RM 60 Thousand p.m
Kuala Lumpur, Malaysia