Customer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong
Gratitude IncCustomer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title: Customer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong
Work shift: 24 Hours Rotational (Compulsory working on Public Holidays and Weekends)
Working days: 6
Location: Johor Bahru (Onsite)
Shuttle service provided: Yes
Qualifications: 18 years old, completed with SPM, UEC, and IGCSE certificates.
Language Proficiency: Traditional Mandarin, Cantonese & English
Job Description:
-Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficient in computer typing skills
-Ability to handle multiple tasks in a fast-paced environment.
-Good computer literacy
Interview Mode: Walk in (Virtual interview is acceptable for Outstation candidates)
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Specification Sales Executive
Gratitude Inc2 - 3 Year(s)
RM 6 - RM 9 Thousand p.m
Selangor, Malaysia
1 - 4 Year(s)
RM 8 - RM 10 Thousand p.m
Selangor, Malaysia
Customer Service Representative
Gratitude Inc0 - 2 Year(s)
RM 4 - RM 5 Thousand p.m
Johor, Malaysia
Associate Customer Support - Japanese Speaker
Gratitude Inc0 - 8 Year(s)
RM 8 - RM 10 Thousand p.m
Kuala Lumpur, Malaysia
2 - 4 Year(s)
Confidential
Johor, Malaysia
Accounts Payable Analyst (Japanese Language)
Gratitude Inc2 - 3 Year(s)
RM 12 - RM 14 Thousand p.m
Selangor, Malaysia
Senior Tester
Gratitude Inc6 - 8 Year(s)
Confidential
Putrajaya, Malaysia
4 - 5 Year(s)
RM 8 - RM 10 Thousand p.m
Selangor, Malaysia
Associate Customer support -Japanese Language
Gratitude Inc0 - 19 Year(s)
RM 8 - RM 10 Thousand p.m
Selangor, Malaysia
2 - 3 Year(s)
Confidential
Selangor, Malaysia