CUSTOMER SERVICE EXECUTIVE -MANDARIN / CANTONESE SPEAKER
Job Description
Key Skills
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Job Scope:
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Job Highlights
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IMMEDIATE POSITIONS AVAILABLE [即时职位空缺]
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NEARBY MALLS AND PUBLIC TRANSPORTATION [附近的商场和公共交通]
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MULTI-CULTURED ENVIRONMENT [多元文化环境]
享有各种假期的权利,例如年假、同情假、陪产假、产假、婚假等。 医疗保 险。 牙科保 险。 每月和每季度完美出 勤。 津贴绩效激励。 夜班津贴(根据业务需求)
BENEFITS AND ALLOWANCES
Entitlement of various leaves such as Annual Leave, Compassionate Leave, Paternity Leave, Maternity Leave, Marriage Leave and etc. Medical Coverage Dental Coverage Monthly and Quarterly Perfect Attendance Allowances Performance Incentives Night Shift Allowances [Based on business] 能够说普通话和其他广东 话。 开放和愿意学习的心态 强烈鼓励应届毕业 生申请。 正 确的电话礼仪,出色的人际交往和积极倾 听技巧。 足智多谋,积极主动,能够独立工作。 快速学习者,具有良好的分析思维和解决问 题的 能力。
JOB REQUIREMENTS
Ability to speak Mandarin or Cantonese language. An open and willing to learn mind set fresh graduates are highly encouraged to apply. Proper phone etiquette with excellent interpersonal and active listening skills. Resourceful, proactive and able to work independently. Fast learner with good analytical thinking and problem-solving skills. 客服需负责通 过电 话、电子邮件、社交媒体、即时聊天,提供解决方案。 迅速鉴定客户的问题并提供满意解决方。 在商定的程序和服务水平协议中提供优质的协助, 提高客户对公司、品牌的良好印 象。
Job Description
“Transform your ideas and service mindset with us. Join us now!”
JOB DESCRIPTIONS
Delivering excellent customer service through phone, email, and social media handling requests relating to travel arrangements. Identifying process improvements to enhance customer service. Taking ownership to solve challenges faced by customers and clients' partners. Achieving individual and team objectives.
You can also Whatsapp us at +601123062671 for more Details
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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