Gratitude Inc banner
MyGlit Jobs |  Jobs |   Customer Service Executive-Mandarin/English in Mumbai & Delhi

Customer Service Executive-Mandarin/English

Gratitude Inc
1105 Views
2 months ago

Customer Service Executive-Mandarin/English

1-3 Year(s)
3 - 4 Thousand p.m
Johor (Johor Bahru)
Johor (Johor Bahru)

Job Description

Key Skills

Teamwork Cantonese attention to details mandarin + english speaker

Be the first to apply for this job. Apply now

Job Title : Customer Service Executive



Qualification: Completed with SPM, UEC, ICGSE certificate  

Language: Mandarin, Cantonese & English



Salary - 3000 MYR plus Allowance upto 700 MYR for Mandarin plus English Speakers



Joining Bonus - Upto 5000 MYR.



DOJ: 3rd, 10th and 31st July

Location - Johor Bahru & Ara Damansura



Job Description:

 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.



-Proficiency in English Communication (Speak, Read, Write)                                                                      -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products.



-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.



Working days- 5.5 / 6

Shuttle service provided- Yes

Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25  

Working Shift  - 24 Hours

(Compulsory working on Public Holidays and Weekends)

Interview mode- Walk in

Attraction: 1 month Accommodation Provided For Outstation * Upon request, with 6-month(s) services bond

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

Other

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Customer Service Executive-Mandarin/English in Mumbai & Delhi

Mark Antony Otwane

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

0 - 3 Year(s)

Call Center Customer Service Taiwanese

5 - 7 Thousand p.m

Pulau Pinang, Malaysia

2 - 3 Year(s)

Mandarin Proficient in the Mandarin language Have experience at least 2 years in inbound calls exclusive to Mandarin customers

Confidential

Kuala Lumpur, Malaysia

1 - 15 Year(s)

Customer Service Japanese language Mandarin

5 - 12 Thousand p.m

Kuala Lumpur, Malaysia

5 - 9 Year(s)

Japanese language Operations Management BPO Skills

14 - 18 Thousand p.m

Kuala Lumpur, Malaysia

1 - 4 Year(s)

Advertisement Sales Global Sales Multi Channel Sales

4 - 6 Thousand p.m

Kuala Lumpur, Malaysia

1 - 2 Year(s)

Customer Service Vietnamese BPO Voice Process

3 - 4 Thousand p.m

Pulau Pinang, Malaysia

1 - 3 Year(s)

Customer Service Microsoft Office Excellent Communication

Confidential

Kuala Lumpur, Malaysia

1 - 3 Year(s)

Japanese language Analytical Skills Must be fluent in speaking both Mandarin and English

2 - 10 Thousand p.m

Kuala Lumpur, Malaysia

0 - 1 Year(s)

Flexible Customer oriented Fluent both Cantonese and English

2 - 5 Thousand p.m

Pulau Pinang, Malaysia

1 - 15 Year(s)

Customer Service Japanese language Mandarin

Confidential

Kuala Lumpur, Malaysia