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Customer Service Executive-Mandarin/English

Gratitude Inc
1159 Views
2 months ago

Customer Service Executive-Mandarin/English

1-3 Year(s)
3 - 4 Thousand p.m
Johor (Johor Bahru)
Johor (Johor Bahru)

Job Description

Key Skills

Teamwork Cantonese attention to details mandarin + english speaker

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Job Title : Customer Service Executive



Qualification: Completed with SPM, UEC, ICGSE certificate  

Language: Mandarin, Cantonese & English



Salary - 3000 MYR plus Allowance upto 700 MYR for Mandarin plus English Speakers



Joining Bonus - Upto 5000 MYR.



DOJ: 3rd, 10th and 31st July

Location - Johor Bahru & Ara Damansura



Job Description:

 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.



-Proficiency in English Communication (Speak, Read, Write)                                                                      -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products.



-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.



Working days- 5.5 / 6

Shuttle service provided- Yes

Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25  

Working Shift  - 24 Hours

(Compulsory working on Public Holidays and Weekends)

Interview mode- Walk in

Attraction: 1 month Accommodation Provided For Outstation * Upon request, with 6-month(s) services bond

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

Other

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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MyGlit Jobs |  Jobs |   Customer Service Executive-Mandarin/English in Mumbai & Delhi

Mark Antony Otwane

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