Customer Service Executive-Mandarin/English
Job Description
Key Skills
Be the first to apply for this job. Apply now
Job Title : Customer Service Executive
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: Mandarin, Cantonese & English
Salary - 3000 MYR plus Allowance upto 700 MYR for Mandarin plus English Speakers
Joining Bonus - Upto 5000 MYR.
DOJ: 3rd, 10th and 31st July
Location - Johor Bahru & Ara Damansura
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficiency in English Communication (Speak, Read, Write) -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products.
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Working days- 5.5 / 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in
Attraction: 1 month Accommodation Provided For Outstation * Upon request, with 6-month(s) services bond
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Customer Service - Native Taiwanese
Gratitude Inc0 - 3 Year(s)
5 - 7 Thousand p.m
Pulau Pinang, Malaysia
Customer Service (Mandarin + English) DOJ 26th Aug
Gratitude Inc2 - 3 Year(s)
Confidential
Kuala Lumpur, Malaysia
Technical Support Jobs in Petaling Jaya-Selangor
Gratitude Inc1 - 15 Year(s)
5 - 12 Thousand p.m
Kuala Lumpur, Malaysia
Operations Manager - Japanese Native
Concentrix5 - 9 Year(s)
14 - 18 Thousand p.m
Kuala Lumpur, Malaysia
Sales Associate (SG SMB)
Gratitude Inc1 - 4 Year(s)
4 - 6 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service Advisor - Vietnamese Speaking
Teleperformance1 - 2 Year(s)
3 - 4 Thousand p.m
Pulau Pinang, Malaysia
Customer Service Officers
Gratitude Inc1 - 3 Year(s)
Confidential
Kuala Lumpur, Malaysia
1 - 3 Year(s)
2 - 10 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service Advisor-Cantonese,Penang
Gratitude Inc0 - 1 Year(s)
2 - 5 Thousand p.m
Pulau Pinang, Malaysia
Japanese speaking Team leader Jobs in cyberjaya
Gratitude Inc1 - 15 Year(s)
Confidential
Kuala Lumpur, Malaysia