Customer Service Executive (Native Japanese)
Gratitude IncCustomer Service Executive (Native Japanese)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Requirements/Positions: Customer Service Executive (Native Japanese)
Working location: Ara Damansara office ONLY
Shift window: Mon-Sun 24h rotational shift / 8h + 1.5h break
Day off: 2 days off including weekdays, weekends & replacement leave for PH in Malaysia
Employment term: 2 years as per Malaysian Work Permit (renewable)
Languages: Japanese (Native only)
**Native Japanese in Malaysia or willing to relocate in Malaysia**
Salary package:
• KPI: max RM370
Benefit:
• Annual Leave: 12 days
• Sick leave: 14 days
• Compassionate leave: 3 days
• Replacement leave: for working on Malaysian PH
• Medical, dental & life insurance provided (PM care)
• Relocation support in Japanese provided:
-Malaysian Work Permit
-One-way flight ticket to Malaysia
-2-weeks hotel stay
-Airport pickup service to hotel
-Introducing property agent
-Support to find schools for kids
• Free commuter shuttle van service in Ara Damansara
• Bank opening session at office
• Free English lessons at office
• Free coffee machine at office
Job descriptions:
Managing service inquiries & complaint coming from Japanese customers located in Japan via phone calls, email, chat.
Training:
1 month Training conducted in Japanese
Assessment flow:
HR interview (Online/Camera off) > Online test & Ops interview (Online/Camera on) > offer
Required documents:
Application form, CV(Japanese preferrable), Japanese typing test screenshot: (https://10fastfingers.com/typing-test/japanese)
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
3 - 10 Year(s)
4 - 7 Thousand p.m
Kuala Lumpur, Malaysia
Associate Customer Support
Gratitude Inc1 - 2 Year(s)
8 - 10 Thousand p.m
Selangor, Malaysia
Account Payable Analyst (Japanese)
Gratitude Inc2 - 3 Year(s)
12 - 14 Thousand p.m
Selangor, Malaysia
2 - 4 Year(s)
12 - 14 Thousand p.m
Selangor, Malaysia
Associate – Interpretation Support (Mandarin/Cantonese)
Gratitude Inc0 - 5 Year(s)
Confidential
Kuala Lumpur, Malaysia
0 - 5 Year(s)
Confidential
Kuala Lumpur, Malaysia
Customer service executive (Native Japanese)
Gratitude Inc2 - 10 Year(s)
Confidential
Kelantan, Malaysia
0 - 5 Year(s)
Confidential
Johor, Malaysia
Live Sales Agent (Customer Service) - Cantonese
Gratitude Inc1 - 2 Year(s)
3 - 4 Thousand p.m
Selangor, Malaysia
Live Sales Agent (customer service)
Gratitude Inc1 - 10 Year(s)
Confidential
Selangor, Malaysia