Customer Service Executive(Mandarin/Cantonese)
Gratitude IncCustomer Service Executive(Mandarin/Cantonese)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title : Customer Service Executive
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: Mandarin, Cantonese & English
Salary - 3000 MYR plus Allowance upto 700 MYR for Mandarin plus English Speakers
Salary - 3200 MYR plus Allowance upto 700 MYR for Cantonese plus English Speakers
Joining Bonus - Upto 5000 MYR.
DOJ: 3rd and 17th July
Location - Johor Bahru
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficiency in English Communication (Speak, Read, Write) -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products.
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Training Period : 1 month
Basic Salary (RM)
*** Traditional Mandarin & English***: 3,000
***Mandarin, Cantonese & English r***: 3000
Key Performance Indicator (KPI)- 400
Night Shift Allowance- 300
Overtime- If require
Working days- 5.5 / 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in
Attraction: 1 month Accommodation Provided For Outstation * Upon request, with 6-month(s) services bond
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Sales & Digital Marketing (Traditional Mandarin Speaker)
Gratitude Inc1 - 3 Year(s)
RM 30 - RM 40 Thousand p.m
Kuala Lumpur, Malaysia
Associate Customer support -Japanese Language
Gratitude Inc0 - 19 Year(s)
RM 8 - RM 10 Thousand p.m
Selangor, Malaysia
Customer Service Executive (Mandarin/Cantonese Speakers)
Gratitude Inc1 - 3 Year(s)
RM 30 - RM 50 Thousand p.m
Kuala Lumpur, Malaysia
1 - 2 Year(s)
RM 2 - RM 7 Thousand p.m
Kuala Lumpur, Malaysia
2 - 3 Year(s)
Confidential
Kuala Lumpur, Malaysia
Japanese Speaking Customer Service Representatives
Gratitude Inc8 - 12 Year(s)
RM 7 - RM 8 Thousand p.m
Selangor, Malaysia
Customer Service Executive
Gratitude Inc0 - 3 Year(s)
RM 2 - RM 3 Thousand p.m
Johor, Malaysia
Customer Service Representative - Mandarin
Gratitude Inc1 - 2 Year(s)
Confidential
Kuala Lumpur, Malaysia
Hiring For Trilingual Team Lead Mandarin in Penang
Gratitude Inc1 - 15 Year(s)
RM 20 - RM 40 Thousand p.m
Pulau Pinang, Malaysia
3 - 5 Year(s)
RM 5 - RM 9 Thousand p.m
Kuala Lumpur, Malaysia