Customer Service Representative - Mandarin Speaker
Job Description
Key Skills
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ChatGPT
ChatGPT
Job Title: Customer Service Representative - Mandarin Speaker
Education: At least SHS Graduate
Work Shift: Graveyard
Salary Package: 60,000 - 90,000 PHP
Qualifications:
- At least 1 year of relevant experience.
- Fluent in Mandarin, English, and Tagalog.
- Sales background is preferred but not required.
- Must be willing to engage in sales activities.
- Excellent verbal and reading skills in Mandarin language.
- Strong customer service and MS Office skills.
- Willing to work onsite in McKinley, Taguig.
- Can start as soon as possible.
Responsibilities:
- Provide exceptional customer service support in Mandarin, English, and Tagalog.
- Engage in sales activities, promoting products or services as needed.
- Utilize excellent verbal and reading skills in Mandarin to effectively communicate with customers.
- Demonstrate strong customer service skills, addressing inquiries and resolving issues.
- Utilize MS Office tools for efficient documentation and communication.
- Work the graveyard shift according to the schedule.
- Collaborate with team members to ensure a positive and cohesive work environment.
- Adhere to company policies and procedures.
Role
Customer Service Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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