Customer Solutions Representative

Gratitude Inc

473 Views

15 hours ago

0-1 Year(s)

RM 6 - RM 7 Thousand p.m

Job Description

Key Skills

Mandarin BPO Voice Process BPO Skills BPO Call center good communication skills BPO/ITES typing skills bpo BPO call centre At least 1 year of relevant working experience in BPO / ITES industry, preferably in Quality/Compliance role Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English

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Working Abroad in a Multi-Cultural & International Company Young, energetic, and supportive team! Attractive Salary and Incentives

*Bachelor’s Degree or at least Diploma or equivalent in any discipline. 

*Minimum 6months to 1 year experience in call centre 

*Fluent in Mandarin, and English Language proficiency (reading, writing, speaking and aural comprehension)

Ability to handle queries and objections in a professional manner.

Passionate about communication and interacting with people is key to success in this role. *Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations. 

*Customer Service orientation. 

*Minimum typing speed of 40wpm with a 90% accuracy score. Computer literate and fully conversant in Microsoft Windows and Microsoft Office

*Freshers or Experienced Taiwanese resources

 With good English Level B2 

Salary Ranging from MYR 6k-7k with 600 Housing Allowance

 One time joining Bonus : RM 5000 Flight ticket + 1 week hotel stay

Role

Manager -Customer Service

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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