Human Resource Adminstrator - Mandarin Speaker

Gratitude Inc

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1 week ago

Human Resource Adminstrator - Mandarin Speaker

2-5 Year(s)

4 - 6 Thousand p.m

Kuala Lumpur (Kuala Lumpur)

Job Description

Key Skills

Human Resource Management Human Resources Proficient in the Mandarin language

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Position Title: HR Administration Specialist (Level: JL 3A)

Salary Range: MYR 4,000 – 6,000

About Us: We are a dynamic and forward-thinking company seeking an experienced HR Administration Specialist to join our team. As an SME in HR operations, we value individuals who are results-oriented, deadline-driven, and possess excellent communication skills. If you have a passion for HR processes, are adept at using HR systems and tools, and thrive in a collaborative environment, we want to hear from you.

Key Responsibilities:

Experience and Qualifications:
- Minimum 3-5 years of hands-on experience in HR Administration.
- Graduation in any stream.
- Proficient in Chinese Mandarin and English (Read, Write, Speak).
- Strong written and verbal communication skills.

Technical Proficiency:
- Minimum 2 years of experience with HR systems and tools such as SuccessFactors, SAP, Workday, etc.
- Computer proficiency in MS Office, Word, Excel, and Outlook.

Job Duties:
- Manage end-to-end HR processes, including but not limited to Employee Data Management, Benefit Administration, Compensation Administration, and overall HR Operations.
- Process and support hire-to-retire transactions for global clients (US, EMEA, and APAC).
- Perform quality checks on all HR transactions and recruitment admin activities.
- Provide assistance in resolving level 2 and 3 questions related to HR transactions and recruitment admin activities.
- Escalate non-transactional, production-related issues promptly and according to established protocols.
- Respond to escalated issues from HR professionals and HR managers.
- Participate actively in process transformation and automation initiatives.
- Support Team Lead in training, daily reviews, and resolution of escalations.
- Maintain service level agreements and ensure compliance with established protocols.

Desired Skills:

Proven experience in handling data administration for global clients is an added advantage.

Ability to work both independently and collaboratively as part of a team.

Results-driven mindset with a commitment to meeting deadlines.

Benefits: We offer a competitive salary range and provide an opportunity for professional growth within a dynamic and supportive work environment.

Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

Other

Work Mode

Work from office

Functional Area

Any Other

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