Human Resource Associate - Mandarin Speaker

Gratitude Inc

1120 Views

16 hours ago

3-5 Year(s)

RM 2 - RM 4 Thousand p.m

Kuala Lumpur

Job Description

Key Skills

Human Resources Fluency in Chinese [Write and Read] Must be fluent in speaking both Mandarin and English

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Sr. Process Executive

Salary : MYR 2.6-4.9k

Level : JL 2A

HR Admin. (HR Generalist, HR Operations, Shared Service Generalist) Associate

1-3 years of experience in HR Administration processes (Employee Data Management, Benefit Admin, Compensation Admin, Performance Management) process with at least 2 years in Experience in HR organization Must Have

• Graduate in any stream

• Strong written and verbal communication skills

• Results and deadline driven

• Ability to work independently and as part of a team

• Minimum 1 year Experience with HR systems and tools such as SuccessFactors, SAP, Workday etc

• Computer proficiency (MS Office – Word, Excel and Outlook)

• Proficient in Chinese Mandarin & English language (Read, Write, Speak)

Good to have

• Experience specific to Hire to Retire Data administration for Global (US , EMEA, APAC) clients will be added advantage.

HR Generalist, HR Operations, Shared Service Generalist:

• • Process Hire to Retire transactions which may include::

o Create/ update positions

o Create New Employee records

o Provide new hire info to Payroll/ Benefits

o Update Job and Salary related Changes

o Creating of employee verification letters

o Changes to employee data

o Process Job Requisition (Create & Amend Requisition)

o Receive info on mass upload and make changes

o Employment Reference Letters/verification of Employment letters (Digitally)

o Update Voluntary and involuntary exit Data in System

o Support in updating Redundancy and redeployment activities in updating Employee data in system

o Escalate non-transactional, production, issues promptly and according to established protocols

o Maintain service level agreements

Process Specialist:

Level : JL 3A

Salary : MYR 4k - 6k

HR Admin. (HR Generalist, HR Operations, Shared Service Generalist) SME

3-5 years of experience in HR Administration (Employee Data Management, Benefit Admin, Compensation Admin, Performance Management) process with at least 2 years in Experience in HR organization Must Have

• Graduate in any stream

• Strong written and verbal communication skills

• Results and deadline driven

• Ability to work independently and as part of a team

• Minimum 2 year Experience with HR systems and tools such as SuccessFactors, SAP, Workday etc

• Computer proficiency (MS Office – Word, Excel and Outlook)

• Proficient in Chinese Mandarin & English language (Read, Write, Speak)

Good to have

• Experience specific to Hire to Retire Data administration for Global (US , EMEA, APAC) clients will be added advantage.

• Process & support Hire to Retire transactions

• Process & perform quality checks on all HR transactions and Recruitment admin activities.

• Provide assistance on resolving level 2 & 3 level questions on all HR transactions and Recruitment admin activities.

• Escalate non-transactional, production, issues promptly and according to established protocols

• Participate and contribute towards process transformation & automations

• Respond to escalated issues from HR professionals, and HR managers

• Supports TL in training, daily reviews and escalations resolutions

o Maintain service level agreements

Role

Mandarin Language Expert

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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