![Gratitude Inc banner](https://media.myglit.com/storage/app/public/company/banner/banner1709040208.jpeg)
Mandarin Speaker Jobs in Petaling Jaya for Customer Service
Job Description
Key Skills
119 candidate(s) have already applied for this Job. Apply now
Job Scope:
- Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
- Review Product related moderation from seller and creator to ensure they are within the guidelines
- Become and remain knowledgeable and passionate about leading E-Commerce products and service standards.
- Review contents within agreed latency SLA and standards of quality
- Label Videos, Store Content and Text contents as per policy guidelines.
- Review Incoming Requests, perform analysis and report any risks from Buyer/Seller/Creator.
- Ensure adherence is met on all basic product related training and clear the exams
- Read, review, respond, and document user reports, reviews, and support tickets
- Perform reviews and research to provide excellent policy support
- Collaborate with cross-functional resources to notify and escalate substantial risk content per policy to ensure quick resolution.
Requirements:
- Preferable 6 months of related working experience
- Fluency in English and Mandarin languages
- We are open to hiring other languages also like Koreans, Japanese, Khmer, Filipinos etc
- Flexible for shifting schedule and changes along with it
. For Japanese, Korean, Thai, Khmer etc speakers we will arrange for a Visa and Flight tickets with 14 days accomodation. Make sure to complete your applicatin after you click on Apply
You can also Whatsapp us at +601123062671 for more Details
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
![](https://myglit.com/images/job_details/image 14.png)
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
![MyGlit Jobs | Jobs | Bahasa Tech Support Jobs in Ara Damasara-Top BPO in Mumbai & Delhi](https://myglit.com/images/gratitude-india-logo.png)
Bahasa Tech Support Jobs in Ara Damasara-Top BPO
Gratitude Inc1 - 15 Year(s)
2 - 3 Thousand p.m
Kuala Lumpur, Malaysia
![MyGlit Jobs | Jobs | Gaming Jobs in Malaysia for Various languages in Mumbai & Delhi](https://myglit.com/images/gratitude-india-logo.png)
Gaming Jobs in Malaysia for Various languages
Gratitude Inc1 - 15 Year(s)
2 - 3 Thousand p.m
Kuala Lumpur, Malaysia
![MyGlit Jobs | Jobs | Advisor I - Customer Service (Content Review) in Mumbai & Delhi](https://myglit.com/images/gratitude-india-logo.png)
Advisor I - Customer Service (Content Review)
Gratitude Inc0 - 1 Year(s)
8 - 9 Thousand p.m
Kuala Lumpur, Malaysia
![MyGlit Jobs | Jobs | Content Moderator Jobs in Selangor in Mumbai & Delhi](https://myglit.com/images/gratitude-india-logo.png)
Content Moderator Jobs in Selangor
Gratitude Inc1 - 15 Year(s)
5 - 12 Thousand p.m
Kuala Lumpur, Malaysia
1 - 15 Year(s)
4 - 6 Thousand p.m
Kuala Lumpur, Malaysia
![MyGlit Jobs | Jobs | Japanese Speaker Jobs in Bangsar South in Mumbai & Delhi](https://myglit.com/images/gratitude-india-logo.png)
Japanese Speaker Jobs in Bangsar South
Gratitude Inc1 - 15 Year(s)
Confidential
Kuala Lumpur, Malaysia
![MyGlit Jobs | Jobs | Customer Service Specialist-Native Taiwanese Penang in Mumbai & Delhi](https://myglit.com/images/gratitude-india-logo.png)
Customer Service Specialist-Native Taiwanese Penang
Gratitude Inc0 - 1 Year(s)
Confidential
Kuala Lumpur, Malaysia
![MyGlit Jobs | Jobs | Manager Operations (F&A) in Mumbai & Delhi](https://myglit.com/images/gratitude-india-logo.png)
Manager Operations (F&A)
Gratitude Inc9 - 10 Year(s)
Confidential
Kuala Lumpur, Malaysia
![MyGlit Jobs | Jobs | Customer Service Jobs in Bangsar South in Mumbai & Delhi](https://myglit.com/images/gratitude-india-logo.png)
Customer Service Jobs in Bangsar South
Gratitude Inc1 - 15 Year(s)
5 - 12 Thousand p.m
Kuala Lumpur, Malaysia
![MyGlit Jobs | Jobs | Live Host cum Content Creator in Mumbai & Delhi](https://myglit.com/images/gratitude-india-logo.png)
Live Host cum Content Creator
Gratitude Inc1 - 15 Year(s)
4 - 7 Thousand p.m
Kuala Lumpur, Malaysia