Resource Manager

Gratitude Inc

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17 hours ago

Resource Manager

2-4 Year(s)

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Job Description

Key Skills

Active Directory Networking good communication skills client management

185 candidate(s) have already applied for this Job. Apply now

Immediate opportunities for a Resource Manager to join the team and manage a team of resources for CE and EDE projects. We are seeking qualified candidates for this position, which offers a chance to work closely with MS project managers and utilize technical knowledge of MS Technologies like Windows Server, AD, SharePoint, Service Center, etc. If you have previous experience handling technical teams and are familiar with resource management processes, this could be the perfect opportunity for you.

Responsibilities:

As a Resource Manager, you will be responsible for the following:

Assigning available employees to projects based on their skillsets, previous experience, and availability.

Monitoring day-to-day project activities and corresponding resourcing.

Conducting capacity planning to ensure the company's resources can effectively handle upcoming projects.

Monitoring and managing employees' workload, utilization, and overtime hours.

Managing resource conflicts and resolving shortages by reallocating resources or assigning additional staff.

Collaborating with MS project managers to address resource management issues and improve processes.

Planning resourcing based on current and upcoming projects and business development activities.

Collaborating with the HR department on staff training, compensation, payroll administration, and hiring.

Staying up to date with labor laws and resource management trends.

Documenting processes such as weekly utilization reports.

Managing operational tasks and escalation of core services.

Requirements:

A bachelor's degree in business administration, human resources, project management, or a related field.

At least three years of experience in resource management, project management, or a similar role.

Proficient in MS Project, Excel, and other resource management tools and software.

Excellent communication, negotiation, and interpersonal skills.

Ability to work under pressure, prioritize tasks, and meet deadlines.

Strong analytical, problem-solving, and decision-making skills.

Knowledge of labor laws and best practices in resource management.

Experience in managing cross-functional and remote teams.

A certification in resource management, such as PMI-RMP or CSM, is a plus.

Required Skills:

Strong client handling skills.

Excellent communication skills.

Networking knowledge is a plus.

Familiarity with Windows Server is a plus.

Experience with VMWare is a plus.

Knowledge of Active Directory (AD) is a plus.

Service Delivery Manager/Bi-lingual

If you are a seasoned Resource Manager with experience in handling technical teams and possess the desired technical knowledge, we invite you to apply for this position. This is an excellent opportunity to work with a dynamic team and contribute to the success of CE and EDE projects. The salary range will be discussed with shortlisted candidates during the interview process.

To apply, please submit your updated resume along with a cover letter highlighting your experience in resource management, technical knowledge, and relevant qualifications. Shortlisted candidates will be contacted for further evaluation.

Role

Any Other

Timings

Day Shift (Contract To Hire)

Industry

Telecom / ISP

Work Mode

Process

Voice

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Tito Maloba Matete

Recruiter - Gratitude Inc

NA, kenya

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