Team Leader - Mandarin (Local Malaysian)
Gratitude IncTeam Leader - Mandarin (Local Malaysian)
Job Description
Key Skills
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Qualification:
• Bachelor’s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple
workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Advantage: Freight forwarding industry knowledge (shipping documentation, VGM, EDI, MBL)
• Advantage: Proficient with Microsoft Excel and Adobe
* Team Lead Experience must have min of 1 year
Position: Team Leader – Mandarin
Open to Local Malaysian.
Minimum bilingual requirements - Able to read & understand Mandarin with basic English is mandatory.
Working hours – Monday to Friday (9am to 6pm)
Working in BPO/Call Centre is an added advantage.
2– 3 years of experience in freight forwarding is a must.
Able to work in Petaling Jaya.
Please refer to the attached JD
Location: Kelana Centre Point, Selangor
Role
Team Leader -(NonTechnical)
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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