TRAINER NATIVE THAI IN BANGKOK THAILAND
Gratitude IncTRAINER NATIVE THAI IN BANGKOK THAILAND
Job Description
Key Skills
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● About the Role:
The responsibility of the Trainer - Train agents on product and process, as and when there are
NHT batches
Skill: Experience in Content Moderation
Responsibilities:
● Train agents on product and process, as and when there are NHT batches
● Monitor contacts and find out areas of opportunity
● Work closely with Ops and Quality team design action plans to plug areas of opportunity
● Responsible for defined training conversion
● Manage retention during training
● Consistent alignment with operations by auditing contacts understanding needs, conducting
refreshers
● Demonstrate innovation in training by carrying floor requirement into classroom training.
● Maintain Data as per training Processes
Role
Business Development Manager
Timings
Rotational Shifts (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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