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GRATITUDE INC
APAC · AFRICA · U.S.A

404614 Team Lead - Buyer

486 Views 1 week ago
Experience 5–7 Year(s)
₹
Salary ₹ 80 – 1 Lacs p.m
Location Mumbai
104 candidate(s) already applied

Job Description

Team Lead – Buyer (Supply Chain Management)

Mumbai | BPO 4 | 5–7 Years Experience | ₹11–12 LPA | Job ID: 404614


About the Role
Lead the procurement heartbeat of a global supply chain. As a Team Lead – Buyer, you’ll drive a team of sourcing professionals, own supplier relationships, and ensure every purchase order supports business goals with speed, quality, and cost efficiency. You’ll balance day‑to‑day execution with strategic oversight—monitoring performance, managing risks, and championing continuous improvement. If you have deep SCM experience, a flair for leading people, and thrive in a fast‑paced, client‑facing environment, this Mumbai‑based role offers the perfect next step in your leadership journey.


What You’ll Do
Client & Stakeholder Management


Be the primary operational contact, building strong relationships with clients and internal business partners. You’ll ensure contractual obligations are met and that procurement activities align with business objectives.


Manage contract administration so that day‑to‑day purchasing runs smoothly, profitably, and in full compliance.


Team Leadership & Performance


Lead, motivate, and develop a team of buyers and procurement specialists. You’ll handle workflow allocation, employee assessments, and ongoing process training.


Monitor delivery, quality, and exception handling; drive internal reviews with your team and leadership to keep performance on track.


Act as the escalation point for complex issues—resolving them swiftly and turning them into learning opportunities.


Sourcing & Procurement Operations


Leverage your SCM expertise across sourcing and procurement activities, dealing with both domestic and international suppliers.


Utilize ERP sourcing modules (SAP, Oracle, or similar) to execute transactions, generate reports, and track KPIs.


Identify potential risks early and implement mitigation plans to protect supply continuity and cost targets.


Process Improvement & Enablement


Enable solutions by standardizing best practices, documenting processes, and sharing knowledge across the team.


Drive a culture of continuous improvement, using data and feedback to refine how you buy and how you lead.


What You’ll Bring

Experience: 5–7+ years in Supply Chain Management, with strong focus on sourcing and procurement. Experience dealing with both domestic and international suppliers/customers is essential.


Leadership: Proven ability to manage and motivate a team, channelize work, and handle escalations with a cool head.


Domain Knowledge: Solid understanding of procurement operations, contract administration, and supply chain services.


Technical Skills: Exposure to Oracle, SAP, or similar ERP sourcing modules. Proficiency in MS Office for reporting and documentation.


Soft Skills: Excellent communication and collaboration abilities. You document clearly, share knowledge willingly, and build trust quickly with clients and colleagues.


Education & Certifications: A bachelor’s or master’s degree in Commerce, Management, or a related field is preferred (B.Com, BMS, BBA, MBA). Online certifications in SCM from platforms like Coursera, Great Learning, or Alison are an added advantage.


Mindset: A results‑oriented leader who takes ownership, thrives under pressure, and drives for outcomes without compromising on quality.


Why Join Us
You’ll be part of a global organization that values supply chain excellence and invests in its people. We offer a competitive salary (₹11–12 LPA), a collaborative work environment, and the autonomy to shape your team and processes. Your leadership will directly influence client satisfaction, operational efficiency, and the professional growth of your team members. With exposure to international suppliers, modern ERP tools, and continuous learning opportunities, this role sets you up for success in senior SCM leadership.


Important Notes


PAN and Date of Birth are required for profile creation upon selection.


How to Apply
If you’re a seasoned SCM professional ready to lead a buying team to new heights, we want to hear from you. Submit your application quoting Job ID 404614, and our team will be in touch. Let’s build a smarter, stronger supply chain—together.


Key Skills

3 Skills
Supply Chain Experience in Supply Chain (Sourcing & Procurement) Experience in dealing with domestic and international suppliers / customers

Role Specifications

Role
Deputy Manager-Operations
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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