[Active Hiring] Onboarding Specialist
Job Description
Job Summary
We are looking for an experienced Onboarding Specialist (Pre-Hire Process Specialist) to manage and coordinate the end-to-end onboarding process for new hires.
The role involves managing pre-boarding activities, background verification, drug testing, start-date coordination, orientation scheduling and Day 1 communications.
The specialist will act as the primary point of contact for candidates, recruiters and hiring managers to ensure a smooth and seamless onboarding experience.
Key Responsibilities
- Act as the primary point of contact for candidates during the pre-hire and onboarding stages.
- Coordinate end-to-end onboarding activities, including pre-boarding, first-day logistics and orientation.
- Send welcome emails and manage onboarding communications.
- Select appropriate background verification (BG) packages based on job code and location.
- Initiate appropriate drug tests (DT) based on job requirements and location.
- Review background verification and drug test results and provide clearance as per process guidelines.
- Schedule candidate start dates and select appropriate onboarding events in My Learning.
- Update candidate profiles in Workday to Ready for Hire status.
- Send Day 1 instructions to candidates, hiring managers and recruiters, covering reporting details, badging, I-9 and orientation.
- Collaborate with Talent Acquisition Advisors, recruiters, hiring managers and business units.
- Maintain accurate onboarding records, checklists, trackers and reports in HR systems.
- Support global and regional onboarding programs and initiatives.
Required Qualifications
Education:
- Bachelor's degree in Human Resources, Business Administration or a related field preferred.
Experience:
- 3–6 years of experience in candidate onboarding.
- US onboarding experience preferred.
- International onboarding experience is mandatory.
- Experience with HRIS platforms such as Workday, SAP SuccessFactors or BambooHR is an advantage.
Required Skills
- Strong interpersonal and communication skills.
- Excellent attention to detail and organizational abilities.
- Ability to multitask and manage priorities in a fast-paced environment.
- Customer-service-oriented approach with a professional attitude.
- Proficiency in MS Office: Word, Excel, PowerPoint and Outlook.
Preferred Qualifications
- Experience in Shared Services or Global Business Services (GBS).
- Familiarity with onboarding automation tools and platforms.
- Understanding of US employment laws and compliance requirements.
Important Eligibility Criteria
- Ex-TCS employees are NOT eligible to apply.
- PAN and Date of Birth (DOB) are mandatory for profile creation.
Interested candidates with international onboarding experience, especially US onboarding, are encouraged to apply.
Key Skills
3 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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