Assistant Manager – Master Data Management (ETP)

Location: Chennai
Experience: 7–10 Years
Band: BPO 4
Salary: Up to ₹12 LPA
Qualification: Bachelor's Degree in HR / Business Administration / Commerce or related field
Employment Type: Full-Time
Department: HR Operations & Master Data Management

Job Overview

We are looking for an experienced Assistant Manager – Master Data Management (ETP) to manage and maintain employee master data across HR, Payroll, Timekeeping, and Benefits systems.

The candidate will be responsible for ensuring data accuracy, integrity, compliance, and timely processing of employee lifecycle transactions. The role involves working closely with HR, Payroll, Benefits, IT, and HR Business Partners to maintain accurate employee records and ensure seamless integration across systems such as ADX, WinTeam, and LISA.

Key Roles and Responsibilities

1. Employee Master Data Management

• Maintain and update employee master data across HR and payroll systems.

• Process cost center, compensation, and pay rate changes.

• Manage union code, office location, supervisor, and job title updates.

• Process employee promotions, demotions, transfers, and job changes.

• Maintain primary job number changes across locations.

• Ensure accuracy of employee information and records.

2. Employee Lifecycle Management

• Review and process new hire records and promotion validations.

• Manage employee returns from Leave of Absence (LOA).

• Process LOA, Return of Equity (ROE), and employee termination records.

• Handle employee reactivations and status changes.

• Manage subcontractor records and employee personal action requests.

3. Data Reconciliation and Reporting

• Prepare and analyze data fallout reports between ADX, WinTeam, and LISA systems.

• Perform manual data corrections and resolve data discrepancies.

• Reconcile payroll, HR, and benefits-related information.

• Ensure data consistency and accuracy across integrated systems.

4. Compliance and Audit Activities

• Conduct periodic and ad-hoc employee data reviews.

• Perform anniversary bonus reviews and pay rate audits.

• Validate job data and benefits-related changes.

• Ensure compliance with labor laws, union agreements, and organizational policies.

5. Employee Information Maintenance

• Process employee address, email, and phone number updates.

• Manage direct deposit and banking information changes.

• Update and validate Social Insurance Number (SIN) records.

• Ensure confidentiality and accuracy of employee information.

6. IT and Cross-Functional Coordination

• Raise and manage IT service tickets related to employee data changes.

• Coordinate with Payroll, Benefits, HR Business Partners, and IT teams.

• Resolve system access dependencies related to employee information updates.

• Ensure smooth processing of employee data across different systems.

Required Skills

• HR Operations

• Master Data Management

• HR Data Administration

• Employee Lifecycle Management

• Payroll Operations

• HRIS Systems

• ADX / WinTeam / LISA

• Timekeeping Systems

• Employee Data Management

• Data Reconciliation

• Data Auditing

• Payroll Data Processing

• Benefits Administration

• Employee Records Management

• Compliance Management

• Reporting and Analysis

• Microsoft Excel

• Analytical and Problem-Solving Skills

• Stakeholder Coordination

Eligibility Criteria

• Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field.

• 7–10 years of experience in HR Operations, Payroll Operations, Master Data Management, or Order Management.

• Strong understanding of employee lifecycle processes and payroll inputs.

• Experience working with HRIS, payroll, and timekeeping systems.

• Strong analytical, reconciliation, and data management skills.

• Ability to maintain data accuracy and ensure compliance with organizational policies.

Important Notes

• Ex-TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are mandatory for profile creation.

Salary: Up to ₹12 LPA
Location: Chennai
Job Code: 433069