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GRATITUDE INC
APAC · AFRICA · U.S.A

Associate - Domain Utilities

495 Views 1 week ago
Experience 1–5 Year(s)
₹
Salary ₹ 50 – 55 Thousand p.m
Location Kolkata
99 candidate(s) already applied

Job Description

Location: Kolkata

Experience: 1 year to 5 years

Band: BPO 1/2
Job code: 426818


Preferred Experience Range: Expertise in Utility Domain


Qualification

Graduate in Geography / GIS (Hons)


Requirement

Experience in handling UK customers

Managing of client and internal stake holders


Technical Skills

Excellent communication skills

Good working experience in MS office – Excel, Word, PPT

Ability to handle confidential information in a discreet, professional manner

Ability to read comprehend and responds to emails and calls


Description

Reform and execute back-office operations and processes

Ensure accuracy in daily work and meet time limits

Build solid relationships across all units at various account levels

Ascertain the accuracy & work standard

Responsible in producing various reports for various stakeholders.


PAN and DOB are required for profile creation

Key Skills

1 Skills
Expertise in Utility Domain

Role Specifications

Role
Deputy Manager-Operations
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Evangeline Ugwumba
Recruiter - Gratitude Inc
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