Banking Customer Service Associate | U.S. Voice Process
Job Description
About the Role
Join a top global brand in a U.S. Banking Voice Process, delivering exceptional customer service to banking customers. You'll handle inbound customer inquiries, resolve concerns efficiently, and ensure a high-quality customer experience while meeting service and performance standards.
Qualifications
Graduates: Minimum 9 months of International BPO Voice experience
Undergraduates: Minimum 18 months of International BPO Voice experience
Excellent English communication skills
Experience letters from all previous organizations are mandatory
Willing to work from the Mumbai office on rotational shifts
Benefits
5-day work week
Opportunity to build a career with a leading global brand in the banking industry
Eligibility
Only candidates with the required International BPO Voice experience will be considered.
Graduates: Minimum 9 months International Voice experience.
Undergraduates: Minimum 18 months International Voice experience.
Excellent communication skills and experience letters from all previous employers are mandatory.
Apply Now
If your profile reflects the non-negotiable qualifications, send your updated CV for review.
Please include the following details:
Highest Educational Attainment
Total International BPO Voice Experience
Current/Previous Process (Banking/Customer Service/Other)
Current/Last CTC
Expected CTC
Notice Period
Current Location
Are experience letters available from all previous employers? (Yes/No)
Key Skills
18 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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