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GRATITUDE INC
APAC · AFRICA · U.S.A

Data Management Specialist

633 Views 1 week ago
Experience 1–5 Year(s)
₹
Salary Confidential
Location Bangalore
116 candidate(s) already applied

Job Description




Data Management Specialist


Location: Bangalore

Experience: 1–5 Years

Role Overview

We are looking for a detail-oriented Data Management Specialist to manage customer data onboarding, integration, and ongoing maintenance across enterprise systems. The ideal candidate will have strong analytical skills, experience in data operations, and a commitment to maintaining data accuracy, integrity, and compliance while working in a fast-paced environment.

Key Responsibilities

  • Manage end-to-end customer data onboarding and integration across enterprise systems.

  • Capture, validate, and maintain customer data in accordance with defined data policies.

  • Handle high-volume, time-sensitive data processing while ensuring accuracy and quality.

  • Monitor data completeness, integrity, and consistency throughout the customer data lifecycle.

  • Perform root cause analysis for data-related issues and implement preventive measures.

  • Monitor system performance and coordinate with support teams for issue resolution.

  • Follow standard operating procedures (SOPs) and contribute to continuous process improvement.

  • Utilize automation and AI-enabled tools to improve data management efficiency.

  • Collaborate effectively with internal teams and external stakeholders.

Required Skills

  • 1–5 years of experience in Customer Data Management or Enterprise Data Operations.

  • Strong analytical and problem-solving skills.

  • Experience with data management platforms or SaaS environments.

  • Understanding of data governance, security, and privacy practices.

  • Familiarity with SOP-driven and ticket-based support environments.

  • Proficiency in Microsoft Excel and reporting tools.

  • Excellent written and verbal communication skills.

  • Strong attention to detail, ownership mindset, and adaptability.

Educational Qualification

  • Bachelor's Degree in any discipline or equivalent qualification.

Why Join Us?

  • Opportunity to work in a global delivery environment.

  • Exposure to enterprise-scale data operations.

  • Continuous learning and career growth opportunities.

  • Collaborative and process-driven work culture.

Important Notes

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Questionnaire Link

Please complete the screening questionnaire before submitting your application:

https://myglit.com/lateral/cref/668455bd87


















Key Skills

8 Skills
Data Analysis Microsoft Excel Reporting Analytical Skills Data Entry SAAS Data Management Experience in customer data management or enterprise data operations.

Role Specifications

Role
Data Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Analytics & Business Intelligence

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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