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GRATITUDE INC
APAC · AFRICA · U.S.A

Data Processing Associate

250 Views 1 week ago
Experience 1–2 Year(s)
₹
Salary Confidential
Location Gandhinagar
60 candidate(s) already applied

Job Description

Data Processing Associate

Location: Gandhinagar
Experience: 1–2 Years

Education

  • Minimum 15 years of regular, full-time education (10+2+3).

  • Graduate in any discipline from a recognized institution.

Job Role

The Data Processing Associate will support a US-based business operations project by reviewing customer data and documents, extracting relevant information, and accurately entering or submitting details through designated client or government portals.

The role requires strong attention to detail, English comprehension, process discipline, and consistent performance against quality, productivity, turnaround-time, and service-level expectations.

Key Skills

  • Good written and verbal communication skills in English.

  • Strong reading comprehension, analytical ability, and attention to detail.

  • Accurate typing and data-entry skills.

  • Basic knowledge of Microsoft Excel, Word, Outlook, and Teams.

  • Ability to navigate multiple web-based applications and learn new tools quickly.

  • Ability to follow SOPs, process instructions, checklists, and quality standards.

  • Good time management, problem-solving, teamwork, adaptability, and accountability.

  • Ability to manage routine, high-volume, and deadline-driven work with consistent accuracy.

  • Willingness to work in US and rotational shifts based on business requirements.

  • 9 months–1 year of experience in data processing, business process services, document review, compliance operations, or a similar role.

Responsibilities

  • Review customer requests, source documents, and additional data to understand the required processing activity.

  • Extract, enter, update, validate, and submit information in approved client systems, databases, and government portals.

  • Verify completeness, consistency, and accuracy against source documents before completing transactions.

  • Follow approved SOPs, checklists, business rules, quality controls, and escalation procedures.

  • Identify missing, unclear, or inconsistent information and raise queries or exceptions through the defined process.

  • Meet assigned productivity, turnaround-time, and SLA targets without compromising accuracy.

  • Maintain trackers and operational records using Microsoft Excel and other project tools.

  • Maintain confidentiality of customer and business information and comply with data-security requirements.

  • Collaborate with team members, participate in training, and support workload priorities as required.

Important Information

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are mandatory for profile creation.

Key Skills

9 Skills
Data Processing Microsoft Excel Problem Solving Analytical Skills Data Entry outlook typing skills Strong English Communication Skills Attention to detail

Role Specifications

Role
Data Entry Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Toukeerahmed Attar
Recruiter - Gratitude Inc
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