Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Delivery Manager – Capital Markets

39 Views 1 day ago
Experience 10–15 Year(s)
₹
Salary Confidential
Location Thane
10 candidate(s) already applied

Job Description

LOCATION: Thane

EXPERIENCE: 10–15 years

BAND: BPO 5/6

SALARY: Up to ₹20 LPA

JOB CODE: 435608



Eligibility Criteria

Education: Accounting & Finance – B.Com / M.Com, MBA – Finance, ICWA, CA


Job Description

Manage the Company Financials Delivery with the Equity Capital Market team distributed over global delivery centers with strong understanding of Company Financial Reports and timely delivery with high accuracy.


Experience of business sourcing in equity capital market with thorough understanding of capital market segment and various products offered under the capital market segment including but not limited to Company Financial Reports, Broker and Analyst Reports, Fixed Income products – Corporate Bonds, etc.


Candidate needs to have an overall experience of 10 years, of which a minimum 5 years in independently managing large assignments in capital markets and financial information services.


Knowledge of reading and interpreting financial data and financial statement analysis


Lead a team of 100–200 team members across various streams in Company Financials distributed globally across different geographies, time zones, and cultures


Lead client meetings and discussions – Govern, Review, drive and manage Client-defined SLAs and internal metrics. Delivery owner and SPOC


Analyze daily performance indicators, encourage awareness, and drive performance improvements


Provide leadership, guidance, and feedback on individual and team performance


Maintain strong relationships with internal/external stakeholders and address business needs effectively


Lead the P&L for the cluster


Plan staffing and training needs


Build and ensure a culture of accountability, integrity, and respect


Identify and work on new opportunities to grow the cluster – Effort Estimation, Validation, and Pricing


Participate in various projects and continuous process improvement activities


Critical Skills

Behavioral Competencies:


Customer focus, drive for results in a team, and ability to take ownership


Strong analytical skills


Flair and ability to evaluate business opportunities and make sound business judgments


Relationship building and networking skills


Strong communication and presentation skills


Ability to complete an assignment/job within stipulated timeline


Flair for comprehending finance documents


Strong team player, ability to manage conflicts


Ability to mentor and guide teams


Strong execution skills with focus on clear, realistic action steps and timelines


Others:


Good facilitation skills, strong verbal and written communication


Ability to work effectively in ambiguity, shifting priorities, and multiple deadlines


Possess excellent interpersonal skills, open to all available shifts


Why Join?

Competitive salary: up to ₹20 LPA


Prime Thane location


Leadership role in capital markets delivery


Exposure to global delivery centers and equity capital markets


Dynamic and supportive team environment



Key Skills

2 Skills
Capital Markets Manage the Company Financials Delivery with the Equity Capital Market team distributed over global delivery centers with strong understanding of Company Financial Reports and timely delivery

Role Specifications

Role
Customer Delivery Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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