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GRATITUDE INC
APAC · AFRICA · U.S.A

Delivery Manager – HRIS | HR Operations | Oracle HRMS | SAP SuccessFactors | US Payroll | Hyderabad

639 Views 1 week ago
Experience 7–12 Year(s)
₹
Salary Confidential
Location Hyderabad
112 candidate(s) already applied

Job Description

Job Title : Delivery Manager – HRIS 

Job Description

We are hiring a Delivery Manager – HRIS to lead end-to-end HR operations delivery with a strong focus on HRIS platforms, payroll compliance, and service management. The ideal candidate will have strong experience in HRIS, HR operations, US payroll, Oracle HRMS, and SAP SuccessFactors, along with proven leadership and client management capabilities.

The role will drive SLA/KPI adherence, system optimization, automation, compliance, and continuous improvement within a global HRO environment.

Key Responsibilities

  • Lead end-to-end HR service delivery across HRIS-driven operations.

  • Manage SLA and KPI performance across HR processes.

  • Oversee US payroll statutory compliance, taxation, reporting, and regulatory requirements.

  • Manage implementation, enhancement, and optimization of Oracle HRMS and SAP SuccessFactors.

  • Drive HRIS automation and digital transformation initiatives.

  • Lead client governance reviews and stakeholder engagements.

  • Ensure HR/payroll data accuracy, reporting integrity, and audit readiness.

  • Act as escalation point for HRIS and payroll issues.

  • Collaborate with HR, Payroll, IT, Finance, vendors, and internal delivery teams.

  • Drive process improvements and operational excellence.

Required Skills

  • HRIS / HRO Service Delivery

  • Oracle HRMS

  • SAP SuccessFactors / Employee Central / Payroll

  • US Payroll & Statutory Compliance

  • Delivery & Operations Management

  • SLA / KPI Management

  • Client & Stakeholder Management

  • Process Automation & Transformation

  • HR Operations

  • Reporting & Analytics

Qualifications

  • Graduate/Postgraduate in HR, IT, Finance, or related field.

  • HRIS or payroll certification is preferred.

  • Strong English communication skills.

  • Experience: 7–10 years as per role requirement.

  • Strong leadership experience in HR operations, HRIS delivery, or HRO service management.

Important Notes

  • Location: Hyderabad

  • Experience: 7–10 Years

  • Ex-TCS employees are not eligible to apply.

  • PAN and DOB are mandatory for profile creation.

Key Skills

5 Skills
HRIS oracle HR HR Service SAP SuccessFactors modules Experience in US payroll processing and compliance

Role Specifications

Role
Pay Roll/Compensation Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Human Resources

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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