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GRATITUDE INC
APAC · AFRICA · U.S.A

Delivery Manager – HRIS

535 Views 1 week ago
Experience 7–10 Year(s)
₹
Salary ₹ 1.6 – 1.65 Lacs p.m
Location Hyderabad
108 candidate(s) already applied

Job Description

Hiring: Delivery Manager – HRIS

Location: Hyderabad
Experience: 7–10 Years
Band: BPO 6
Salary: Up to ₹20 LPA

Job Requirements:

  • 7–10 years of experience in HR Operations, HRIS Delivery, or HRO Service Management.

  • Strong hands-on experience with Oracle HRMS and SAP SuccessFactors.

  • Good understanding of US Payroll statutory compliance, taxation, and reporting.

  • Experience in HRIS implementation, enhancement, and system optimization.

  • Strong knowledge of HR operations, payroll processes, and service delivery.

  • Excellent stakeholder management, leadership, analytical, and problem-solving skills.

  • Graduate/Postgraduate in HR, IT, Finance, or a related field.

  • HRIS or Payroll certifications are preferred.

Key Responsibilities:

  • Lead end-to-end HR service delivery with a focus on HRIS-driven operations.

  • Ensure adherence to SLAs, KPIs, and service delivery standards.

  • Manage HRIS platforms, including Oracle HRMS and SAP SuccessFactors.

  • Ensure compliance with US payroll statutory requirements and reporting.

  • Drive automation, digital transformation, and process improvement initiatives.

  • Monitor HR data accuracy, reporting integrity, and audit readiness.

  • Act as the escalation point for HRIS and payroll-related issues.

  • Collaborate with HR, Payroll, IT, Finance, and client stakeholders for seamless service delivery.

  • Support governance reviews and continuous service improvement initiatives.

Mandatory Notes:

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Apply Here:

Questionnaire Link: https://myglit.com/lateral/cref/4d775dae07

Note: Filling out the questionnaire form is mandatory. Only candidates who complete the form will be considered for further processing.



Key Skills

4 Skills
Analytical Leadership Stakeholder Management Problem-Solving Skills

Role Specifications

Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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