Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Delivery Manager – Payroll

546 Views 1 week ago
Experience 7–10 Year(s)
₹
Salary ₹ 1.6 – 1.65 Lacs p.m
Location Hyderabad
112 candidate(s) already applied

Job Description

Hiring: Delivery Manager – Payroll

Location: Hyderabad
Experience: 7–10 Years
Band: BPO 6
Salary: Up to ₹20 LPA

Job Requirements:

  • 7–10 years of experience in Payroll Operations, HRO Delivery, or Payroll Service Management.

  • Strong experience in US Payroll Processing and statutory compliance.

  • Hands-on experience with Oracle HRMS and SAP SuccessFactors.

  • Good understanding of payroll lifecycle, including gross-to-net processing, reconciliations, tax filing, and year-end activities.

  • Strong knowledge of payroll governance, compliance, SLAs, and KPIs.

  • Excellent stakeholder management, leadership, analytical, and problem-solving skills.

  • Graduate/Postgraduate in HR, Finance, or a related field.

  • Payroll certifications (CPP/FPC) are preferred.

Key Responsibilities:

  • Lead end-to-end payroll service delivery across HRO programs.

  • Ensure payroll operations meet SLA, KPI, and compliance requirements.

  • Manage US payroll processing, statutory compliance, tax filings, and reporting.

  • Oversee payroll accuracy, reconciliations, and year-end payroll activities.

  • Utilize Oracle HRMS and SAP SuccessFactors for payroll execution and reporting.

  • Handle client escalations and resolve complex payroll issues.

  • Drive automation, process improvements, and operational excellence initiatives.

  • Collaborate with HR, Finance, IT, and client stakeholders for seamless payroll delivery.

  • Ensure audit readiness and compliance with regulatory requirements.

Mandatory Notes:

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Apply Here:

Questionnaire Link: https://myglit.com/lateral/cref/1bd43a3d18

Note: Filling out the questionnaire form is mandatory. Only candidates who complete the form will be considered for further processing.



Key Skills

4 Skills
Analytical Leadership Stakeholder Management Problem-Solving Skills

Role Specifications

Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Abhishek Kumar
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, india
Network 2+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc