Group Lead – Employee Benefits Operations
Job Description
Hiring: Group Lead – Employee Benefits Operations | Pune
Experience: 10–12 Years
Team Handling: 25–40 resources | 3–4+ years as Manager
CTC: Up to ₹17 LPA
Shift: 9 AM–6 PM IST
What You’ll Do:
• Lead Employee Benefits / Travel Claims Operations
• Review claims for accuracy & completeness
• Handle stakeholders, escalations & act as SPOC
• Drive team performance, SLAs & KPIs
• Identify trends, process improvements & potential fraud
• Publish leadership reports & ensure process documentation/cross-skilling
Required:
• FnA/HRO background with AP/AR & employee travel claims experience
• Commerce Graduate; CA Inter passed
• Strong Excel/MS Office & SAP skills
• Excellent communication, analytical & problem-solving skills
• Customer-centric and comfortable working under pressure
Ex-TCS employees are not eligible.
Interested? Apply by completing the questionnaire:
https://myglit.com/lateral/cref/de069c1b44
PAN & DOB required for profile creation.
Key Skills
22 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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