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GRATITUDE INC
APAC · AFRICA · U.S.A

Group Lead - Master Data Management

236 Views 1 week ago
Experience 9–14 Year(s)
₹
Salary Confidential
Location Pune
52 candidate(s) already applied

Job Description

Job title:  Group Lead - Master Data Management | Pune

Job description

We are looking for an experienced Group Lead – Master Data Management to manage Employee Master Data Management (MDM) operations across multiple locations. The role involves leading a team of 15 members, ensuring data accuracy and governance, managing SAP HCM and Employee Central transactions, and driving continuous process improvements.

Location: Pune

Experience: 9-14 years

Key Responsibilities:

  • Lead and manage a team of 15 team members across multiple locations.
  • Perform and review Employee MDM transaction processing activities.
  • Manage overall Employee MDM processes for multiple locations.
  • Handle employee master data changes in SAP HCM and Employee Central (EC).
  • Perform reconciliations and resolve data discrepancies.
  • Conduct Root Cause Analysis (RCA) for recurring data issues.
  • Prepare, validate, and publish MIS reports and dashboards.
  • Ensure compliance with data governance, SOX, and audit requirements.
  • Support stakeholders and participate in continuous improvement initiatives.
  • Ensure data quality, accuracy, and adherence to defined processes and controls.

Mandatory Requirements:

  • Strong English communication skills, both written and verbal.
  • Proven hands-on experience in Root Cause Analysis (RCA).
  • Hands-on experience in reconciliation and MIS reporting.
  • Hands-on experience with SAP HCM and Employee Central (EC).
  • Knowledge and hands-on experience of India Labour Laws.
  • Proficiency in MS Office, particularly Excel, PowerPoint, and Outlook.
  • Experience in managing teams and operations across multiple locations.

Preferred:

  • Exposure to Data Quality and Data Governance frameworks.
  • SAP HCM / SuccessFactors certification.

Important points:

  • Candidates who have previously worked with TCS are not eligible.
  • PAN and Date of Birth will be required for profile creation.



Key Skills

9 Skills
Reporting Root cause analysis Team Management outlook ms excel Microsoft PowerPoint Strong English Communication Skills SAP HCM Exposure to Data Quality & Governance frameworks

Role Specifications

Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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