Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

IID Coordinator – Accounts Payable & Invoice Dispute Management

437 Views 1 week ago
Experience 4–8 Year(s)
₹
Salary Confidential
Location Mumbai
93 candidate(s) already applied

Job Description

IID Coordinator (Accounts Payable Analyst – Invoice Dispute Management)

Location: Mumbai
Experience: 4–8 Years
Shift: Permanent US Shift | 5:00 PM IST to 3:00 AM IST
Work Mode: Work from Office

Job Description

We are looking for an experienced IID Coordinator / Accounts Payable Analyst with strong expertise in Accounts Payable, Invoice Dispute Management, and Procure-to-Pay (P2P) processes.

The ideal candidate should have experience in handling invoice discrepancies, vendor coordination, three-way matching, ERP systems, and end-to-end Accounts Payable operations. The candidate must be comfortable working from the office in a permanent US shift.

Key Responsibilities

  • Perform end-to-end Accounts Payable activities, including invoice receipt, validation, and payment processing.

  • Support the Procure-to-Pay (P2P) process from an Accounts Payable perspective using ERP systems.

  • Perform three-way matching of Purchase Orders, Invoices, and Goods Receipt Notes (GRN).

  • Identify, raise, track, and resolve invoice disputes related to price variance, quantity mismatch, duplicate invoices, tax issues, and missing documentation.

  • Coordinate with vendors and internal stakeholders for timely resolution of invoice discrepancies.

  • Request, review, and validate supporting documents such as revised invoices, credit notes, and Proof of Delivery (POD).

  • Track open and aged disputes and ensure timely resolution and closure within SLA timelines.

  • Maintain accurate documentation and records in accordance with internal controls and SOPs.

  • Build and maintain strong professional relationships with vendors, stakeholders, and clients.

  • Support month-end close activities, Accounts Payable reconciliations, and reporting.

  • Ensure accuracy, attention to detail, and compliance throughout the invoice dispute resolution process.

Required Skills

  • Accounts Payable

  • Invoice Dispute Management

  • Procure-to-Pay (P2P)

  • Invoice Processing

  • Three-Way Matching

  • Vendor Management

  • Invoice Reconciliation

  • SAP

  • Oracle

  • MS Excel

  • ERP Systems

  • Analytical and Problem-Solving Skills

  • Stakeholder Management

  • Attention to Detail

Education

Minimum 15 years of regular, full-time education (10+2+3) is required.

Additional Requirements

  • Candidates must have 4–8 years of relevant experience.

  • Experience in Accounts Payable or Invoice Dispute Management is preferred.

  • Must be willing to work from the office in a permanent US shift between 5:00 PM IST and 3:00 AM IST.

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth are mandatory for profile creation.

Key Skills

10 Skills
Oracle SAP Vendor Management Analytical Skills Stakeholder Management P2P erp systems ms excel Accounts Payable Invoice processing

Role Specifications

Role
Accounts Payable
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Accounting / Tax / Company Secretary / Audit

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Toukeerahmed Attar
Recruiter - Gratitude Inc
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