Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

IID Coordinator

386 Views 1 week ago
Experience 4–8 Year(s)
₹
Salary ₹ 65 – 75 Thousand p.m
Location Mumbai
89 candidate(s) already applied

Job Description

IID Coordinator

Accounts Payable Analyst – Invoice Dispute Management

Location: Mumbai
Experience: 4–8 Years
Band: BPO 3
Salary: Up to ₹9 LPA
Work Mode: Work from Office
Shift: Permanent US Shift | 5:00 PM IST – 3:00 AM IST

About the Role

We are looking for an experienced IID Coordinator / Accounts Payable Analyst to manage end-to-end invoice dispute resolution and support Accounts Payable and Procure-to-Pay (P2P) operations.

The ideal candidate will have strong analytical and problem-solving skills, excellent stakeholder communication, and hands-on experience with Accounts Payable, Invoice Dispute Management, SAP/Oracle, and MS Excel.

Key Responsibilities

  • Perform end-to-end Accounts Payable activities, including invoice receipt, validation, processing, and payment support.

  • Support the Procure-to-Pay (P2P) process from an Accounts Payable perspective using ERP systems.

  • Perform three-way matching between Purchase Orders (PO), invoices, and Goods Receipt Notes (GRN).

  • Identify, raise, track, and resolve invoice disputes involving:

    • Price variances

    • Quantity mismatches

    • Duplicate invoices

    • Tax discrepancies

    • Missing documentation

  • Coordinate with vendors and internal stakeholders to resolve invoice discrepancies within defined SLAs.

  • Request, review, and validate supporting documents such as revised invoices, credit notes, and Proof of Delivery (POD).

  • Monitor open and aged disputes and ensure timely documentation and closure.

  • Maintain professional relationships with suppliers, customers, internal stakeholders, and clients.

  • Maintain accurate records in accordance with internal controls, policies, and SOPs.

  • Assist with month-end close activities, reconciliations, and AP dispute-related reporting.

Required Skills

  • 4–8 years of relevant experience in Accounts Payable / Invoice Dispute Management / P2P Operations.

  • Excellent interpersonal and written communication skills.

  • Strong analytical, problem-solving, and decision-making abilities.

  • High attention to detail and ability to manage multiple disputes simultaneously.

  • Hands-on knowledge of SAP and/or Oracle ERP.

  • Strong proficiency in MS Excel.

  • Ability to work effectively in a fast-paced, deadline-driven environment.

  • Strong vendor and stakeholder management skills.

Education

  • Minimum 15 years of regular, full-time education (10+2+3).

  • Graduation is mandatory.

Important Eligibility Criteria

  • Ex-TCS employees are not eligible to apply.

  • Candidates must be willing to work from office in Mumbai.

  • Candidates must be comfortable working the permanent US shift: 5:00 PM IST to 3:00 AM IST.

  • PAN and Date of Birth (DOB) are required for profile creation.

Compensation

Up to ₹9 LPA, depending on experience, skills, and interview performance.

Apply Now

Interested candidates who meet the eligibility criteria can complete the questionnaire below:

Questionnaire Form: https://myglit.com/lateral/cref/1bba4c092e

Please ensure that all details provided in the questionnaire are accurate and up to date.



Key Skills

10 Skills
Analytical SAP Vendor Management Stakeholder Management ms excel Oracle ERP Strong Decision-Making skills Problem-Solving Skills Strong communication and interpersonal skills Attention to detail

Role Specifications

Role
Accounts Payable
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Accounting / Tax / Company Secretary / Audit

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Abhishek Kumar
Recruiter - Gratitude Inc
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