Inventory & Demand Planning Lead
Job Description
Job Summary
We are seeking a skilled Supply Chain Planning & Operations Lead to oversee supply chain execution, inventory performance, and planning operations across an assigned area or product category. The successful candidate will lead a team of planning analysts, coordinate with internal and external stakeholders, and ensure uninterrupted supply chain operations while meeting business performance targets.
This position requires strong expertise in supply and inventory planning, operational risk management, master data governance, and process optimization. The individual will also play an important role in supporting New Product Introduction (NPI), coordinating product launch readiness, and improving supply chain responsiveness through digital transformation and automation.
Key Responsibilities
Supervise and guide a team of Senior Analysts and Analysts to ensure timely and accurate execution of supply chain activities.
Oversee supply planning, material planning, inventory optimization, sourcing coordination, and planning data management.
Ensure operational activities are aligned with business requirements, service level agreements, and key performance indicators.
Monitor inventory availability, identify supply-demand gaps, and take corrective action to minimize operational disruptions.
Manage supply chain exceptions, evaluate potential risks, and coordinate resolution with relevant stakeholders.
Ensure accuracy of planning master data, system parameters, and operational documentation.
Work closely with demand planning, procurement, suppliers, and cross-functional teams to improve supply chain coordination.
Coordinate NPI-related supply chain activities to ensure product launch readiness across operational, sales, and distribution channels.
Promote the implementation and adoption of digital supply chain solutions, reporting dashboards, and automated workflows.
Analyze operational performance and identify opportunities to improve planning accuracy, productivity, and service delivery.
Establish and maintain standard operating procedures, governance practices, and documentation controls.
Communicate business performance, operational risks, and improvement opportunities through regular reports and stakeholder updates.
Ensure business continuity through resource planning, backup coverage, and structured operational processes.
Mentor team members, conduct regular performance discussions, and build a collaborative and performance-driven work environment.
Required Qualifications & Skills
MBA in Supply Chain Management, Operations, Business Administration, or an equivalent discipline.
7–11 years of experience in supply chain operations, supply planning, inventory management, or related functions.
Experience in leading teams and managing day-to-day supply chain delivery operations.
Strong understanding of inventory planning, demand forecasting, supply planning, and material management.
Knowledge of NPI processes, product launch coordination, and supply chain readiness.
Familiarity with digital planning platforms, supply chain analytics, and automation solutions.
Strong problem-solving, data analysis, decision-making, and stakeholder coordination skills.
Experience in process improvement, operational governance, and performance management.
Excellent leadership, communication, and team development abilities.
Flexibility to work in a US shift.
Key Skills
5 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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